Introduction
We recently received a call from a homeowner who was in distress due to a persistent water leak. They had previously hired a contractor to build a deck, but the results were disastrous. What was supposed to be a beautiful addition to their home had turned into a nightmare. Here’s the story of how we addressed the issues and provided a solution to their problem.
Initial Assessment
Upon arrival, it was immediately clear that the previous contractor had made several critical errors. The flashing was incorrectly installed, essentially inviting water to penetrate the house. This is a fundamental mistake that can cause significant damage over time. Additionally, the deck had no slant whatsoever, which is essential for proper water drainage. To make matters worse, the contractor had placed roll vinyl flooring over plywood with a 1-inch overlap, which is not only incorrect but also ineffective.
Discovering the Extent of the Damage
The Ultimate Solution
Given the extent of the damage and the poor quality of the previous work, we advised the homeowner to take legal action against the original contractor. Unfortunately, the company responsible had a history of closing and reopening under different names, defrauding hundreds, if not thousands, of customers. This particular case was especially upsetting because the homeowners were a young couple with one child and another on the way. They had opted for a cheaper option, only to end up with a costly and stressful situation.
Moving Forward
We are committed to providing high-quality construction and ensuring that our client’s homes are safe and secure. In this case, we will be reconstructing the deck properly, with the correct slant for drainage and durable materials to prevent any future leaks. Our goal is to restore the homeowners’s peace of mind and provide them with a beautiful, functional outdoor space.
Conclusion
This case study serves as a reminder of the importance of hiring reputable contractors. Cheaper options can often lead to more significant expenses down the line. We take pride in our work and stand behind our projects, ensuring that our clients receive the best possible service and results. If you’re facing similar issues or need a reliable contractor for your home improvement projects, don’t hesitate to reach out to us.
If you have any questions or need professional assistance with your deck or other home improvement projects, contact us today. We’re here to help!